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Acceptance of Terms

The services that ThredHedz provides to you are subject to the following Terms and Conditions. ThredHedz reserves the right to update the Terms and Conditions at any time without notice to you. Your use of the ThredHedz web site and services signifies that you agree to and are bound by these Terms and Conditions set forth in this document.

Description of Services

ThredHedz, offers for sale: custom designed (by customer), and professionally designed products. “Designs” includes but is not limited to original and/or modified graphics, images, designs, illustrations and digital files. “You” means the purchaser of designs from us.“We”,“us” and “our” means ‘ThredHedz.


All prices displayed on the website are in USD (United States Dollars). Prices are subject to change without notice. Each product is for sale with ‘Non-Exclusive Use’.

 Intellectual Property Rights

You do not own the Intellectual Property Rights on any of the Designs you purchase from us (except for user-provided content). ThredHedz, the Design creator, retains the full Intellectual Property Rights on all designs created by us.

You should be aware that it is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner. Only the copyright owner, or the owner’s legal agent, can give you permission to copy, distribute, or publicly display protected material. You do not own the copyright when purchasing items from the ThredHedz website.

Product Delivery

ThredHedz will ship orders within three weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 2-4 days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and ThredHedz may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).  By purchasing a ThredHedz product, you agree that your order will be processed automatically and:

1. ThredHedz representatives may contact you if there is a problem with your account.

2. ThredHedz will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations.

Your Account

ThredHedz shall not be responsible for ensuring the accuracy of information of your account and therefore shall not be held liable for any losses sustained as a result of the incorrect information provided. ThredHedz shall also not responsible for maintaining confidentiality and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

ThredHedz  warrants that it reasonably believes it has not infringed or misappropriated third party intellectual property rights in this jurisdiction or internationally.

Warranty Exclusions

ThredHedz  will not be liable for infringements of patents, trademarks, copyrights, other proprietary and/or intellectual rights arising out of misrepresentation or negligence or any use of the Designs by you.
ThredHedz  warrants that those aspects of access to, or use of, the services provided which are within its exclusive control will be fit for reasonable performance. ThredHedz  cannot warrant and shall not be liable for those aspects of access to, or use of the services provided over which ThredHedz  does not have exclusive control.

ThredHedz  will not be liable for any business or legal decisions, actions or omissions taken by you based on your choice of Designs and no representations made by ThredHedz  about the market appeal or sale-ability of any products on which you may reproduce the Designs.

It is your responsibility to ensure that any of the above problems are rectified within 30 days and ThredHedz  does not promise that it can or will extend the 30 day period for return of purchase.

Entire Agreement

These Terms and Conditions sets out the entire agreement and understanding between the parties and supersedes all prior agreements, understandings or arrangements (oral or written) in respect of the subject matter of these Terms and Conditions and these Terms and Conditions prevail to the extent of any inconsistencies with your order and terms you seek to impose in any order.


30-day return guarantee

Simply return your product within 30 days of receipt . Whether it doesn’t fit you, suit you or it’s not what you expected – just send it back. You can choose from the following options:

  • Exchange for a new product
  • Exchange for a voucher to be redeemed towards your next order
  • Refund of your product cost as long as the product was not designed specifically for you


Please refer to our privacy policy detailed under our “Privacy Policy” page on our website. All contents on our website are the property of ThredHedz. It is an infringement to copy any Designs or any part of our website. Offenders will be prosecuted.